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IKEA rolls out an AI-powered interactive design experience for shoppers

Today, IKEA is launching a new AI-driven interactive design experience called IKEA Kreativ for IKEA.com and the IKEA app. With the new feature, U.S. customers can design and visualize their own living spaces with digitalized furniture on their smartphones instead of traveling to the brick-and-morta…

  • Posted on 22nd Jun, 2022 15:33 PM
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IKEA rolls out an AI-powered interactive design experience for shoppers Image

Today, IKEA is launching a new AI-driven interactive design experience called IKEA Kreativ for IKEA.com and the IKEA app. With the new feature, U.S. customers can design and visualize their own living spaces with digitalized furniture on their smartphones instead of traveling to the brick-and-mortar store where they are likely to be distracted by the warehouse-shaped labyrinth of showrooms, blue shopping bags, and Swedish meatballs.

Currently, the IKEA Kreativ feature is available on LiDAR-powered iPhones and iOS devices as well as desktops. It will be coming to Android devices later this summer. The AI (Artificial Intelligence) experience is expected to launch in additional countries in September, however, there are no exact launch dates.

With IKEA Kreativ, the company continues taking steps toward digital transformation. According to IKEA, it is the home retail industry’s first fully-featured mixed-reality design experience for lifelike and accurate interior design, bridging the gap between e-commerce and in-store customer journeys.

Virtual home design platforms aren’t new. In fact, the Swedish retailer was one of the first furniture companies to ride the AR wave in 2017 with its IKEA Place app. The app works with Apple’s ARKit to allow customers to scan a room and place an IKEA chair, bed, etc., in the space. There is also visual search tech that recommends similar furniture when a user scans an item that already exists in their home. Amazon, Wayfair, Target, The Home Depot, Overstock, Houzz, and others have implemented AR apps to help clients design a room with purchasable products, too.

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